• Keep the lines of communication open and be open to certain options that may prevent foreclosure. Your Account Officer can suggest some options. We can be reached toll free, Monday-Friday, 8:30 a.m. to 5:00 p.m., at 888-462-2353. It is helpful to have your account number with us available.
• Share as much information that you can regarding your financial situation. Financial statements, tax returns (as applicable), and a monthly budget of income and expenses can help the analysis. You may be asked to fill out an updated financial statement. Please do not email these documents to us.
• If we are in a first mortgage position, you may be able to approach your second mortgage (if one exists on the property) to discuss a short sale option with them.
• If we are in a second mortgage position, we may consider a short sale.
• Market the property yourself. In many cases, you are able to obtain a better price for your property than the price that a foreclosure sale would bring.
• Consider a deed in lieu of foreclosure. In certain situations, we may be willing to agree to accept a deed in lieu of foreclosure to release you from personal liability, if personal liability exists.
• You may also call the HUD Foreclosure Prevention Hotline at (800) 569-4287, or click the following link to find assistance in your local area: https://apps.hud.gov/offices/hsg/sfh/hcc/fc/index.cfm
Disclaimer: The options suggested here are to assist you, the homeowner. These suggestions, in no way should be considered as legal advice, nor a promise of performance by the creditor or servicer. You are encouraged to seek your own legal counsel to protect your rights.
PLEASE BE ADVISED THAT THE PURPOSE OF ANY COMMUNICATION ON THIS WEBSITE IS TO COLLECT A DEBT, AND ANY INFORMATION OBTAINED FROM YOU WILL BE USED FOR THAT PURPOSE. THIS COMMUNICATION IS FROM A DEBT COLLECTOR.